E2E journey Archives - Blanca Hong

Integrations

admin — Tue, 09 Jun 2026 20:25:18 +0000

Integrations • SCOPE Better’s integrations connect other clients’ tools like Salesforce, …

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Cost Plus

admin — Tue, 09 Jun 2026 18:56:58 +0000

Cost Plus adds a markup percentage on top of a resource rate, simple in concept, complex in execution. A new pricing capability that touched rate cards, client settings, scope creation, fixed fees, and the deliverable builder, all without breaking what was already there.

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Output Preview

admin — Sun, 07 Jun 2026 20:24:34 +0000

Outputs were the most important feature on the platform, the moment all the scoping work became a document a client could actually see. The existing tool was cluttered, confusing, and barely functional. A full redesign that turned a broken MVP into something users recognised and trusted.

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Financials at a glance

admin — Sun, 07 Jun 2026 18:06:07 +0000

The most important numbers in a CPQ platform were buried at the bottom of a 500-row table. A new financial summary block brought them to the top: configurable, collapsible, and built to make SCOPE Better feel like software, not a spreadsheet.

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Scope by Timeline

admin — Sat, 06 Jun 2026 20:37:59 +0000

Agencies always work against the clock. Scope by Timeline gave them a way to plan and price a project visually, translating the existing scope table into an editable Gantt-style view that updated in real time.

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Find & Replace Role-Task

admin — Mon, 04 Nov 2024 15:59:59 +0000

Ending the “needle-in-a-haystack” hunt. A zero-to-one feature that slashes the pain of editing 500-row scopes.

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Scope by Role/Task

admin — Mon, 08 Apr 2024 12:56:24 +0000

78% of users ignored SCOPE Better's pricing by role feature. Not because they didn't need it, because 30-second load times and a broken table made it not worth the effort.

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Making SCOPE Better a product

admin — Thu, 04 Apr 2024 18:19:51 +0000

A platform that worked but didn't feel finished. An 11-month platform-wide UX and UI uplift, running alongside a framework migration and a design system build, that turned a functional tool into something clients were proud to use.

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Descriptions: What’s this row for?

admin — Sun, 04 Jun 2023 20:58:23 +0000

Design a flexible structure that supports richer communication at scale, without adding visual or cognitive clutter

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UnLACED. the Returns

admin — Sat, 18 Mar 2023 03:40:00 +0000

Returns were a major pain point in the user journey and one of the biggest leaks in the business. It was a manual process, so the risk of error was guaranteed.

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