Formular Builder
Cost Plus
Cost Plus adds a markup percentage on top of a resource rate, simple in concept, complex in execution. A new pricing capability that touched rate cards, client settings, scope creation, fixed fees, and the deliverable builder, all without breaking what was already there.
Conditional Pricing
Some deliverables had dependencies on data generated during scoping: resources, quantities, costs. We solved it by letting admins set up those conditions at deliverable level through custom formulas.
Redo & Undo
Users had no way to undo or redo across the platform, they were relying on the browser history and hoping for the best. A proactive initiative to give users control and freedom, one of the most fundamental principles of usable software.
Financials at a glance
The most important numbers in a CPQ platform were buried at the bottom of a 500-row table. A new financial summary block brought them to the top: configurable, collapsible, and built to make SCOPE Better feel like software, not a spreadsheet.
Scope by Timeline
Agencies always work against the clock. Scope by Timeline gave them a way to plan and price a project visually, translating the existing scope table into an editable Gantt-style view that updated in real time.
Design System: SCOPE Better
An initiative beyond aesthetics. A system and streamlined processes to drive velocity, alignment, and scalability. Laying the groundwork for future growth.
UnLACED. the Returns
Returns were a major pain point in the user journey and one of the biggest leaks in the business. It was a manual process, so the risk of error was guaranteed.
LACED. Design System
Receive, process, authenticate, classify, store, inventory, and resell processes are synchronised with the rest of the system.
Pick up items faster in the warehouse
LACED’s warehouse ran on paper manifests and guesswork. Authenticators spent hours searching for boxes in unmarked piles. A QR-coded shelf system and redesigned mobile and desktop interface cut pick-up time by 37% and hit 100% accuracy post-launch.
