UnLACED. the Returns
Returns were a major pain point in the user journey and one of the biggest leaks in the business. It was a manual process, so the risk of error was guaranteed.
LACED. Design System
Receive, process, authenticate, classify, store, inventory, and resell processes are synchronised with the rest of the system.
Pick up items faster in the warehouse
LACED’s warehouse ran on paper manifests and guesswork. Authenticators spent hours searching for boxes in unmarked piles. A QR-coded shelf system and redesigned mobile and desktop interface cut pick-up time by 37% and hit 100% accuracy post-launch.
Samsung: Play, Learn, Sell
Redesigning Samsung’s seller app(web and native) to turn training into a game, one bite-sized win at a time.
Dig & Win: Mobile Mini-game
Created the brand, avatars, world and UI for this Mobile Mini-Game prototype.
Savio app
Savio app. My first first ever mobile app



