Create a Scope Form

Create a Scope Form

The Create Scope form was the first thing new users encountered, and it was preventing them from accessing the product at all. A one-sprint redesign that cut completion time by 85% and dropped support tickets by 60%.

Scope by Role/Task

Scope by Role/Task

78% of users ignored SCOPE Better’s pricing by role feature. Not because they didn’t need it, because 30-second load times and a broken table made it not worth the effort.

Descriptions: What’s this row for?

Descriptions: What’s this row for?

Design a flexible structure that supports richer communication at scale, without adding visual or cognitive clutter

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